Frequently Asked Questions

Is the room rate per person or per room?

The room rate is per room.

Is early check-in and late check-out available?

Yes, regular check-in is at 2 pm and check-out is at 12 noon. To make other arrangements, please advise the reservation agent when securing your room. We will be happy to accommodate special requests based on availability.

What credit cards are accepted?

American Express, VISA, MasterCard

Do you offer security service?

We have camera systems in all public areas.

What are parking arrangements?

Paid parking available near the hotel (external, reservation is needed)

Do you have a business center?

Yes, we have a business center with computers

Do you have a fitness center?

Yes, we have a fitness center

Do you provide wireless Internet access?

Yes, we offer complimentary wifi high-speed Internet access in all of our guest rooms and public areas throughout the hotel.

Do you accept pets?

Pets are not allowed.

How can I obtain tickets (concert, theater) and make arrangements etc?

Our front desk is happy to help guests with ticket arrangements, as well as sightseeing tours, dining and other requirements.

Will the hotel arrange transportation?

Yes, the front desk will gladly help you with airport transportation, limousines, taxis and car rentals. Fees apply.

How far from Old City area, Taksim Square and airports?

Old City area is 10 min far by car; Taksim square is 5 min far on foot; Atatürk Airport 45 min, Sabiha Gökçen 1 hour far by car.